Return & Refunds Policy

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1. Eligibility for Returns and Replacements

We do not accommodate return requests. However, we offer replacements for books with multiple missing pages. We do not accept cancellations due to changes of mind.

2. Replacement Process

Upon receiving genuine proof of multiple missing pages in the delivered book, we will dispatch a new book from our end

3. Cancellation Before Dispatch

For orders canceled before dispatch, a 100% total refund will be provided. You will receive your refund through the original payment method used for the purchase.

4. Cancellation After Dispatch

In cases of cancellations after dispatch, shipping and handling charges (which may account for 20-70% of the total order value) are non-refundable. The refund for such cancellations will be processed once the product is returned to us and verified to be in good condition.

5. Timeframe for Refunds

Refunds will be processed within 7 days after the product's condition is verified, and you will be notified via WhatsApp or email once the refund is initiated.

6. Payment Security

We prioritize the security of your payment information. All online payments are processed through secure and encrypted channels to protect your sensitive data.

7. Customer Support

Our dedicated customer support team is available to assist you with any questions or concerns regarding your order, refunds, or replacements. Please feel free to reach out to us at [email protected]

We are committed to ensuring your satisfaction with your purchase and maintaining a transparent and fair refund and replacement policy.

Please feel free to contact us with any questions or concerns regarding our Payment and Refund Policy at [email protected]